• Orders must be placed before midnight MYT time to be shipped within 1-4 business days, provided the product ordered is in stock.
  • Orders are not processed or shipped on weekends or federal holidays, except by prior arrangement.
  • Packages are shipped from our Malaysia office.
  • We cannot guarantee when an order will arrive.
  • Consider any shipping or transit time offered to you by this site or other parties only as an estimate.
  • We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
  • Buyers are given the option of free shipping.
  • Should you need even faster shipping / priority shipping please contact us before placing your order for options.
  • Free Shipping is available domestically to Malaysia.
  • A shipping notification with a tracking number will be sent via email to the email address on the order.
  • Customers will be responsible for shipping costs if packages need to be re-shipped due to an incorrect or incomplete address entered on the order.
  • Pick A Ball is not responsible for any lost or stolen packages after they have been confirmed as delivered.