Privacy Policy for Pick A Ball

Introduction
We are Pick A Ball Sport (0302808-H), a company registered in Malaysia. At Pick A Ball, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This privacy policy explains how we collect, use, and store your information when you interact with our website, www.pickaballsport.com, or make purchases from us.

The Information We Collect

We collect personal information that you provide directly to us. This may include the following:

  • Personal Identification Information: Name, email address, phone number, and full shipping and billing address, including the postcode.
  • Account Information: Password and IP address.
  • Payment Information: If you make a purchase, we collect payment details, such as credit card information, which are processed by a third-party payment gateway. Please note that we do not have access to your credit card details as they are securely processed by our payment provider.

Additionally, when you browse our website, we may collect data automatically about your device, including:

  • IP Address: To understand how users access and navigate our website.
  • Cookies: For tracking and enhancing your website experience (see the "Cookies" section below).

How We Use the Information We Collect

We use the information we collect for various purposes, including:

  • To process your orders and deliver products or services.
  • To improve our website’s content and functionality, enhance user experience, and personalize the browsing experience.
  • To send you marketing communications, such as emails about new products, promotions, or updates, only with your consent.
  • To comply with legal obligations and resolve disputes.

Email Marketing: If you opt in, we may send you promotional emails. You can always unsubscribe from our email list at any time by clicking the "unsubscribe" link at the bottom of our marketing emails or contacting us directly.

Security Measures

We implement reasonable security measures to protect your personal information, including encryption, secure payment gateways, and regular audits. While we take steps to protect your data, please note that no method of data transmission or storage is 100% secure. If you have concerns about the security of your information, please contact us.

Cookies

To enhance your experience, we use cookies on our website. Cookies are small text files stored on your device to collect standard internet log information and visitor behavior information. Cookies help us provide functionality such as shopping carts, authentication, and personalized content.

You can modify your browser settings to reject cookies, but doing so may affect your ability to use certain parts of the website, such as completing purchases. For more information on how to manage cookies, please refer to your browser settings or contact us for assistance.

Age of Consent

By using this site, you confirm that you are at least the age of majority in your country or territory of residence. If you are under the age of majority, you must have permission from a parent or legal guardian to use this site, and by using the site, you are confirming that such consent has been granted.

Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. All changes will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our company is acquired, merged with another company, or undergoes a similar business transaction, your information may be transferred to the new owner(s) so that we can continue to provide services to you.

Contact Us

If you have any questions about this privacy policy, need more information, or wish to file a complaint regarding our privacy practices, please contact us: